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Shann Jones was the ultimate American city girl until she fell in love with a Welsh farmer at the age of 41. Shann and her husband, Rich, realized that they could do something extraordinary when they started to work with goats' milk and used it to heal their son's eczema. They decided to quit their respective day jobs, and try to make a go of the goats' milk business full time. In April 2011, the couple launched their online business, Chuckling Goat, selling health-enhancing soaps, creams and probiotic kefir drinks which they make by hand on the farm. The launch was a huge success and today they have 55 goats - who have become like members of the family - and their award-winning homemade products are available all over the United Kingdom.