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barbara burke

When carefully-crafted plans go kaput!
Barbara  Burke
Barbara Burke May 29, 2010 at 10:00 AM

In my early days as a supervisor I was naive to think that if my team could just get through the latest crisis, we'd finally be able to settle into a nice, easy pace. As ...read full story

Stop whining and get busy!
Barbara  Burke
Barbara Burke Feb 17, 2012 at 09:00 AM

You don’t have to have a title to be a leader. Informal leaders can be change makers.You just might go postal if you hear management’s “do more with les...read full story

Which one would you rather get?
Barbara  Burke
Barbara Burke Nov 26, 2010 at 09:00 AM

Imagine that a friend asked for your advice about how to repair his troubled marriage. He shares his strategy for saving his marriage. “I thought I’d take her...read full story

If you said yes, you’re not alone!
Barbara  Burke
Barbara Burke Oct 02, 2010 at 10:00 AM

Would you fire your boss? Many employees would if they could. Results from a Gallup Management Journal survey reveal that 24 percent of employees would fire their boss if...read full story

A tribute to all customer service reps.
Barbara  Burke
Barbara Burke Feb 01, 2010 at 09:00 AM

One Monday, after working as a customer service rep at Mighty Power for about two months, I finally cracked. The morning started out with Jake and me arguing about money....read full story

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