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Why Blow Your Cool?

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Why Blow Your Cool?

Loretta LaRoche
Loretta LaRoche More by this author
Dec 10, 2010 at 01:45 AM 0 comments

Remember the incident onboard JetBlue airlines that propelled Steven Slater, a flight attendant for more than 20 years, to blow his cool. I was both amused and saddened when I heard this. A huge portion of the population felt a sense of satisfaction that at last someone had the nerve to say what so many wanted to.

I fly a lot and have witnessed many situations that have left me in a state of disbelief. Flying used to be something special. We even dressed for the occasion. People often had their Sunday best on and behaved as if they were visiting their old maiden aunt. Over the years, I have seen clothing on individuals that looked as if they had just rolled out of bed. Disheveled doesn’t even cut it. Food is brought on board now and many don’t care if their pizza carton spills over onto your lap, or that you really don’t want to hear them chewing and talking on their cell phone at the same time.

Some people spend time trying to shove an overloaded suitcase into a bin meant to handle a gerbil’s luggage. It doesn’t matter to them that there are 20 or more people behind them waiting to get on. The world has become filled with self-entitled, self-absorbed individuals whose primary goal in life is to get what they need at the expense of the rest of us.

I have watched as people walk into elevators as I’m trying to get out with no thought that they should wait. Their eyes are glazed over and their ear is glued to a phone as they blah, blah, blah! We are less patient and more aggressive. I don’t ever remember reading about a disgruntled employee killing several of their co-workers when I was growing up. Does this mean we’re all going to hell in a hand basket? No, because there are many kind, considerate, patient people who are role models for civility every day. Slater’s dilemma may remind us to be more vigilant about how we communicate and react. Your presence in the world can make a positive or negative impact. You choose.


Lighten Up Your Week:

Write down five ways you can be more considerate the next time you fly. Maybe you can help someone find a place for their overhead baggage. Maybe you can invite someone to go before you when you’re in line. Put your list in your pocket on your next trip and see how many you can accomplish.

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